安徽省精心制作融媒体产品 创新形式宣传党的十九大精神

look the app is decent, it does its job. BUT the problem is the process of buying the parking. lets say i want to go to a concert of the 20th of October, and there are shows on the 3rd, 5th, 13, and multiple other shows that lead up to the show on the 20th. i can’t scroll down from the search menu to find that specific show, and pressing the “return” button dosent do anything either, pressing it over like 5 times makes you search something up you didn’t search up and then nothing pops up.

next, if im finally able to click the date i want parking for then i can look around to see how far the parking is from the venue, which is helpful, but if i wanted to see what the parking structure looks like i can’t do that because it won’t allow me to tap on the picture even though i know there’s more than one picture because their website shows pictures of the parking structure. if i also press on the “Show facility details” button, i get details and what they get for reviews, sometimes the reviews are pretty low, and if im going to park there i need to know why the reviews are so low, but of course, i can’t click the reviews button.

those are the things that this app needs to work on, and it’s pretty frustrating that this app has over 4 stars if it can’t do what an over 4 star app should be able to do.

Hi there! Thank you for your feedback. You are correct, we do not have that capability, but we are constantly updating and improving our features, so knowing exactly what is of value to our users is very useful!

Paid 10 dollars more using the app then what the kiosk at the lot was charging. I parked exactly where I was supposed to from where I paid on the app. Went in to see show in Tampa, 2 hours later there is a 50 dollar ticket on my car from some private 717 parking company saying I owe them. So now I’m 80 dollars in the whole. Well....zero actually bc I’m calling iTunes and my credit card company to dispute the 30 dollar charge from this app and of course I’m never paying that 50 dollar private company scam either. Shame was trying to do right thing and get taken advantage of by this app. Stay far away from this app and any 717 parking run lot. Just pay at lot using kiosk. Would be easier and cheaper.

Update: raised the review by one star due to the fact the app contacted me after review. They reached out to the third party company who issued the citation and had it voided. Also refunded 10 dollars of what I paid for the inconvenience. The app needs a better way to rate these lots. I see the lot has a very poor rating but I myself see no way of rating them. If they allowed costumers to post ratings and comments for specific lots then maybe people could avoid the lots the are scamming customers.

Really sorry to hear about all the trouble! A member of our support team has reached out directly via email to see what can be done to make this right. Thanks for taking the time to share your experience and hope this helps!

Tried to buy a parking pass for a Whitesox game (Parkwiz was suggested as the only provider by the White Sox ticketing website for parking in the stadium lot), first on the website using Apple-pay and got an error. Then tried using a credit card with the same result. Downloaded the app and again tried to purchase a pass, getting the same error to recheck my credit card info after trying two different cards. Used both my phone and a laptop. No go. Emailed the “help” account and received the same boilerplate advice to check the info I entered. I emailed asking for further help as I did all of their suggestions. No additional response or help provided nor an explanation as to what is actually wrong or how to fix it. I guess I’ll go back to SpotHero where my credit cards work. Totally disappointed in Parkwiz. Edit: a few days later I received an email asking for more information. I appreciate the reach out, but I’m not sure what the fix would be in my case as the day I needed parking came and went. (BTW my solution was to go early and pay $10 to park in the game day lot, which was cheaper than Parkwiz as there was no service fee). I get they have associates whose job it is to “fix” problems, but the timely nature of my problem, and their business, requires they have a working system, and/or be nimble enough to find timely solutions that work for customers when customers need immediate solutions.

Hi there, we're so sorry to hear about the trouble! This is definitely not the experience we strive for and we'd love to check into this for you. Please call our support team at (888) 472-7594 so we can help figure out what's going on here. We want to help make this right and get you all set for making upcoming bookings.